Last Updated: August 2026

At Outdoor Vitals (“we,” “our,” or “us”), we are committed to providing an inclusive and accessible online experience for everyone, including people with disabilities. We believe every customer should be able to independently find information about our products, navigate our website, and complete a purchase with confidence. Accessibility is an ongoing effort, and we work continuously to improve the usability of our site.

Our Commitment

Outdoor Vitals strives to maintain its website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the standard widely recognized as the benchmark for digital accessibility. We regularly review our website’s content and functionality to identify and address accessibility barriers.

What We’re Doing

Our accessibility work includes:

  • Regular automated accessibility scans of key pages
  • Periodic manual testing, including keyboard-only navigation and screen-reader review
  • Ongoing improvements to site structure, navigation, images, forms, and interactive content
  • Working to improve compatibility with assistive technologies such as screen readers
  • Reviewing new features and content for accessibility before and after they go live
  • Accessibility awareness for our team and partners

Ongoing Improvement

Accessibility is not a one-time project but a continuous process. As standards, technology, and customer needs evolve, we keep evaluating and improving our website. While we work hard to meet these standards, some content may not yet be fully accessible. When we identify a barrier, we prioritize and address it as part of our ongoing work.

Third-Party Content and Services

Our website includes content and tools provided by third parties, such as payment processors, financing providers, review services, social media platforms, and other embedded applications. Because these services are built and maintained by others, we cannot guarantee the accessibility of content outside our direct control. We encourage our partners to provide accessible experiences and follow up with vendors when accessibility concerns are identified.

Need Help or Have Feedback?

If you have any difficulty accessing content or features on our website — or if you’d like help placing an order, getting product information, or completing any task — please reach out. We aim to acknowledge accessibility requests within one business day and will make reasonable efforts to provide the information, product, or transaction you need through an alternative method. Your feedback also helps us find and fix issues faster.

Contact Us

Outdoor Vitals
Email: support@outdoorvitals.mom
Phone: (435) 527-0787
Hours: 9am–5pm weekdays (Mountain Time)

When you contact us, it helps to include (if you’re able):

  • A description of the accessibility issue
  • The webpage or feature involved
  • The device and browser you were using
  • Your preferred way for us to follow up

We value your feedback and are committed to improving accessibility for everyone who shops with us.